Simple pricing.
No surprises.
Start free — no card needed. Every paid plan includes a 14-day free trial. Cancel monthly anytime. All prices in AUD, excl. GST.
Pricing that scales
with your gym.
Explore Nexus with no commitment.
Free
Forever · no credit card ever
Included
- 15 members
- 5 class types
- Class booking & scheduling
- 1 staff account · 1 location
- Email notifications
- Basic attendance reports
- QR code check-in
- Digital contracts
- Discount codes
All the core tools to run your club.
Up to 100 members
14-day free trial · Cancel anytime
Included
- 100 members · 3 staff · 1 location
- QR code check-in & kiosk mode
- Waitlist management
- Digital contracts & e-sign
- Discount codes
- Minor / junior accounts
- Class type banners
- Automated renewal reminders
- Nexus branding removed
- Basic AI assistant
- Personal training tools
Scale with automation and deep analytics.
Up to 300 members
14-day free trial · Cancel anytime
Included
- 300 members · 10 staff · 2 locations
- Unlimited class types
- Personal training management
- Revenue & MRR analytics
- Attendance heatmaps & cohort reports
- Announcement broadcasts
- Basic AI assistant
- Automated email sequences
- Achievement badges
- Refund management
- Free migration support
Complete control for established clubs.
Up to 750 members
14-day free trial · Cancel anytime
Included
- 750 members · unlimited staff · 5 locations
- Custom contract builder
- Advanced AI (forecasting & churn actions)
- Coach-client async feedback (video/audio)
- Member segmentation
- App customisation & branding
- Payroll integrations (Xero, MYOB, Gusto)
- API access
- Multi-location reporting
- Phone & video support
- Dedicated onboarding session
Maximum power for the most demanding clubs.
Up to 1,500 members
14-day free trial · Cancel anytime
Included
- 1,500 members · unlimited locations & staff
- Advanced AI (forecasting & churn actions)
- Coach-client async feedback (video/audio)
- 0% platform processing fee
- Payroll integrations (Xero, MYOB, Gusto)
- Dedicated account manager
- SLA uptime guarantee
- App customisation (logo, colours, branding)
- Priority phone & video support
- Quarterly business reviews
- On-site training session
Enterprise
Custom pricingFor large networks and franchise groups with 1,500+ members. Everything in Elite, plus the items on the right.
Usually responds within a few hours
Unlimited everything
Members, locations & staff in one account
0% platform fee
No Nexus fee on payments, at any scale
App customisation
Your logo, colours & social links in the app
Account manager
One named contact who knows your business
Custom SLA
Negotiated uptime & incident response
Custom integrations
CRM, access control & other connectors
A platform processing fee applies to member payments made through Nexus: 1.5% (Free), 0.8% (Starter · Growth · Pro), 0% (Elite & Enterprise). Stripe's standard card fees apply separately. All prices in AUD, exclude GST. Full feature comparison →
See exactly what's
in each plan.
Every feature, every plan. No asterisks, no surprises.
| Feature | Free Free | Starter $49/mo | Growth $99/mo | Pro $199/mo | Elite $349/mo |
|---|---|---|---|---|---|
Members & Accounts | |||||
Active member limit | 15 | 100 | 300 | 750 | 1,500 |
Staff accounts | 1 | 3 | 10 | 80 | Unlimited |
Locations | 1 | 1 | 2 | 5 | Unlimited |
Member profiles & history | |||||
Minor / junior accounts Parent-linked accounts with guardian consent flow | |||||
Bulk member actions Bulk email, tag, or export multiple members | |||||
Member segmentation Filter members by plan, tags, attendance, and more | |||||
Classes & Scheduling | |||||
Class types | 5 | 10 | Unlimited | Unlimited | Unlimited |
Class booking | |||||
Recurring class patterns Set classes to repeat weekly, fortnightly, etc. | |||||
Waitlist management Automatic promotion when spots free up | |||||
Recurring member bookings Members auto-book the same session each week | |||||
Class conflict detection | |||||
Class capacity management | |||||
QR Check-in | |||||
Digital membership QR code | |||||
Staff QR scanner Scan member QR codes on any device | |||||
Kiosk / self-service mode Members scan themselves on a shared device at the door | |||||
Real-time check-in log | |||||
Contracts & Documents | |||||
Digital contracts & e-sign | |||||
Contract templates | |||||
Custom contract builder Full WYSIWYG editor with merge fields | |||||
PDF storage & version history | |||||
Payments & Billing | |||||
Recurring membership billing | |||||
Discount codes | |||||
Refund management | |||||
Platform processing fee Applied to member payments through Nexus | 1.5% | 0.8% | 0.8% | 0.8% | 0% |
Your own Stripe account Funds go directly to you — Alestra never holds your money | |||||
Communications | |||||
Automated renewal reminders | |||||
Push notifications | |||||
Email notifications | |||||
Monthly email limit Emails sent through Nexus per month | None | 1,000 | 5,000 | 20,000 | 100,000 |
Announcement broadcasts Send a message to all (or filtered) members at once | |||||
Automated email sequences Win-back, re-engagement, and milestone automations | |||||
Advanced automation workflows Multi-step, conditional, and time-delayed automations | |||||
Analytics & Reporting | |||||
Basic attendance reports | |||||
Revenue & MRR tracking | |||||
Class popularity & heatmaps | |||||
Cohort & retention analysis | |||||
Multi-location reporting | |||||
AI assistant | |||||
Basic AI Smart announcement & template drafts, plus schedule insights | |||||
Advanced AI Churn-action suggestions, demand forecasting & schedule optimiser | |||||
Usage limits & paid-only AI is paid-plan only, rate-limited per club and per user | None | Rate-limited | Rate-limited | Higher limits | Higher limits |
Features & Tools | |||||
Personal training management PT session booking, packages, and billing | |||||
Achievement badges Gamified milestones to keep members engaged | |||||
Class type banners Upload custom banner images to class types, shown on mobile class detail | |||||
Nexus branding "Powered by Nexus" shown in member-facing app | Shown | Removed | Removed | Removed | Removed |
Coach-client async feedback Coaches can send video/audio form checks | |||||
App customisation & branding Custom colours and logo in the member app | |||||
Payroll integrations (Xero, MYOB, Gusto) Connect your accounting or payroll platform for coach payout exports | |||||
API access REST API for custom integrations | |||||
Support & Onboarding | |||||
Email support | |||||
Free data migration support We import your members, plans, and history | |||||
Dedicated onboarding session | |||||
Priority support queue | |||||
Phone & video support | |||||
Dedicated account manager | |||||
SLA uptime guarantee | |||||
All paid plans include a 14-day free trial. Card required. | Get started | Try free | Try free | Try free | Try free |
Need 1,500+ members or a custom setup? Talk to us about Enterprise →
Common pricing questions
Everything you need to know before you start.
The last gym software
you'll ever switch to.
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